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I'll caveat this review by saying that I haven't moved in yet, but my experience leading up to the move-in has been absolutely incredible. Nikol has been incredibly kind, supportive, and has made the process of finding a new apartment out-of-state feel so doable. Not to mention, she's so helpful and The Policy is SO lucky to have her! Can't wait to meet her soon IRL!
Such a great experience. My roommate and I were interested in a 2 bedroom apartment so I filled in the online survey on their website to check for availability. Within 20 minutes I had received a call from Dragana and she gave me all the details of the space they had available. She sent over all of the information via email, and I was even able to go see the apartment, all within the same day! Great customer service.
units and especially kitchens are nicely updated, great location near Dupont and 18th St, friendly neighbors, generally responsive maintenance staff, great place for dogs especially with the dog park to the north, convenient trash chutes on the floors.